Managed Desktop Services
Managed Desktop Services involves the supply of services and trouble free operation for clients and associated software services on the basis of Service Level Agreements.
S&T supports its customers across boundaries with the procurement and administration of desktop and mobile computers as well as software environment. We have the respective specialists in all S&T countries who are all-embracing and available from the analysis and procurement, the provision and installation, through to the updating of technologies as well as the administration of software licenses and software allocation.
S&T offers three versions of Desktop Managed Services (Bronze, Silver and Gold).Our Services:
- Procurement and roll-out services
- Help desk
- Software distribution
- Patch management
- Service management
Customer benefits:
- Planning through fixed scheduled monthly costs
- Measurability of performance and quality, leading to Reduction of Costs (TCO)
- Increase in efficiency and productivity
- Flexibility and optimum support of the customer business
